👋 Welcome to Design Magic!
Our customer service wizards operate Mon-Fri, 9am-5pm CST.
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Subscribing to Design Magic is a cost-effective solution to your design needs. Hiring a full-time in-house designer can cost upwards of $100,000 not including benefits, and freelancers can be unpredictable and exhausting to work with. With Design Magic, you'll enjoy a simple subscription rate with unlimited design requests and a 1-2 business day turnaround time for progress updates from your personally appointed Design Magic designer. Plus, we won't consider a design complete until you're 100% satisfied, and you have the flexibility to pause or cancel your subscription at any time. Make sure to watch the video above for more info. Subscribe today and see the benefits for yourself!
We follow an extremely simple process for completing design requests. First, you'll simply submit your design requests directly to your custom Trello board, designed to keep everything organized and easy to track. Next, Slack will be your go-to place for all communication and collaboration with your personal designer regarding your requests. Lastly, you’ll receive your design request or an update to your request in 1-2 business days.
Although you will be assigned your own personal, expert 'Design Magic' designer, Design Magic consists of an entire team of incredible design wizards that work together to ensure the design quality that your business deserves.
When we say 'unlimited', we really mean UNLIMITED! However, regardless of how many requests have been submitted, we work the requests on a one-at-a-time basis until completion before moving on to the next. If a design request is submitted that is too large in scope to satisfy within our standard turnaround timeframe, we'll work with you to break down that request to a more reasonable size.
With each design request submitted, you will see a progress update every 1-2 business days. Our designers evaluate each request to make sure that they can meet this turn around time committment, and if the scope of the request is too large, they will work with you to break down the larger design request into smaller requests. This ensures that you will see steady updates of your designs in a reasonable timeframe.
That's the beauty of subscribing to Design Magic. We won't stop refining until you're 100% satisfied with your design.
Yet again, another great benefit of subcribing to Design Magic. With our month-to-month plan, you can simply cancel any time if there is a slowdown of design needs. If you are subscribed to a quarterly or yearly plan you can simply pause the service, and pick back up the work in future months when you have more design needs.
No problem! Make sure to watch the video above or simply use the live 'Magic Chat' widget in the lower, right-hand corner of your browser, and a representative will answer any questions you may be having. We can even set up a call if that would be more helpful.